Shipping policy
Last Updated: July 2026
At Oakshire, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for information about order processing, delivery times, and shipping services.
Order Processing
- Orders are processed within 1–3 business days after payment has been successfully confirmed.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that during holidays, promotional events, or periods of high order volume, processing times may be slightly extended.
Shipping Times
Estimated delivery times after dispatch:
- Europe: 7–15 business days
- United States & Canada: 7–15 business days
- Australia & New Zealand: 8–15 business days
- Other International Destinations: 10–20 business days
Delivery times are estimates and may vary depending on customs processing, local postal services, weather conditions, and other factors beyond our control.
Shipping Costs
We offer:
- Free Standard Shipping on qualifying orders.
- Shipping fees (if applicable) will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking information to become active after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, shipping delays or additional carrier charges may occur. Oakshire is not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping information, please contact us as soon as possible before your order has been dispatched.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your local customs authority.
These charges, if applicable, are the responsibility of the customer.
Delayed Deliveries
While we strive to meet our estimated delivery times, unexpected delays caused by customs inspections, severe weather, transportation disruptions, or carrier issues may occur.
We appreciate your patience and understanding should these situations arise.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact us within 7 days of the delivery date.
Our support team will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Oakshire
📧 Email: barriganheavner6298@outlook.com
We aim to respond to all inquiries within 1–2 business days.